Monitoring – Indicator Lights

The indicator lights are only present on monitoring devices delivered after September 2020.

These devices all have a “D” at the end of the product code and an external antenna.

  • S1.WIFI-STICK-D
  • S2.LAN-STICK-D
  • S2.4G-STICK-D

The COM light flashes when the stick is communicating with the inverter. This is normal behaviour, but it should quickly return to solid on after a few seconds.

This indicates that the monitoring stick has lost the connection with the local network.

Please follow the steps on the Local Connection Troubleshooting page to resolve

Still need help? Please raise a case in Helios

How to Raise a Case