Inverter Warranty Extensions
From the 1st October 2020 all new quotes will be issued with inverters with a 5yr standard warranty.
The process to extend to 10 or 15 years is very simple.
To extend your inverter warranty;
- Navigate to the system that you want to extend the inverter warranty for in Helios.
- Add the Serial IDs for the inverters you wish to extend on the Design -> Inverters page.
- If you accepted a quote for this specific system the serial IDs will automatically be populated the day after fulfillment.
- In the System sub-menu, Go to Asset Management – Registration.
- Select the desired Warranty Period and click on “Create Warranty Extension”
- A quote will be created. Accept the quote to confirm your Warranty Extension.
The prices are the same for all customers. They are a fixed cost per inverter series.
You can ciew the extension cost by selecting “Prices” in the main heading and then choosing “Warranty extension”
Still need help? Please raise a case in Helios